# Help: questions and contact > Answers to what we're asked most. Can't find yours? Write to us and we'll reply by email. ## Your first class ### I've never touched clay. Where do I start? With a semester class of six or twelve weeks. Wheel throwing if you want to make cups and bowls on the wheel; hand building if you'd rather coil and slab by hand. Both start from nothing. [Find your fit: three questions](https://www.yarostudios.com/find-your-fit), [See classes](https://www.yarostudios.com/classes) ### How do I book? Pick a class on its page and book a section on Sawyer, our booking system. Registration opens before each semester, and the newsletter says when. [Join the newsletter](https://www.yarostudios.com/#newsletter) ### What's included? 25 lbs of clay; glazes, oxides and slips; two and a half hours of open studio a week; and up to two makeup classes. Firing is extra, at 6 cents a cubic inch. Payment plans are available. ### Can I get a refund or switch classes? 7 or more days before your first class: a refund less a $75 fee, or a transfer. Within 7 days: half back. Within 48 hours, and once the semester starts: no refunds or credits. Miss a class and you can take a makeup class instead, up to two a semester. [Ask about a class](https://www.yarostudios.com/help?type=class#write) ### Test question: is this working? Test answer. This is placeholder text to check the help page layout. ## Kids ### What grades are kids classes for? K–5th grade. Kids pinch, coil and slab their own pieces and glaze them, and the semester ends with a show of their work. Siblings get 10% off. [Kids classes](https://www.yarostudios.com/classes/kids) ### Can you pick my kid up from school? From PS31 and PS34, for a fee. [Ask about pickup](https://www.yarostudios.com/help?type=kids&program=after-school#write) ## Membership ### Who is membership for? Potters who know the whole process, from wedging to the glaze firing, and work on their own. Still learning the basics? Start with a semester class. [Memberships](https://www.yarostudios.com/memberships), [Ask about membership](https://www.yarostudios.com/help?type=membership#write) ### What does it cost? $260 a month for a half shelf, $300 for a full shelf, tax included, with 24/7 access. Clay and firing are extra. The minimum is three months; after that, cancel with 30 days' notice before your next billing date. ## Parties & private lessons ### Can we book a private party? Yes: kids birthday parties for K–5th grade, and adult, team and corporate parties. Two hours with a teacher, the pieces glazed and fired, ready about three weeks later. A party is six people or more, from $675; the calculator on each page gives your price and sends us the request. [Plan a kids party](https://www.yarostudios.com/parties/kids#plan), [Plan an adult party](https://www.yarostudios.com/parties/events#plan) ### Do you teach one-on-one? Yes: a private lesson is two hours with a teacher for one to five people, at the wheel or the hand-building table, from $200. [Plan a lesson](https://www.yarostudios.com/parties#plan) ## Visiting ### Where are you? 76 Kent St, Brooklyn NY 11222, in Greenpoint: a block from the Greenpoint Av stop on the G, and two from the East River Ferry. [Get directions](https://www.google.com/maps/dir/?api=1&destination=76+Kent+St,+Brooklyn,+NY+11222) ### Can I see the studio first? Yes. Tell us when suits you and we'll show you round. [Ask for a tour](https://www.yarostudios.com/help?type=tour#write) ### Do you sell gift cards? For classes and memberships, in any amount. They apply at checkout. [Buy a gift card](https://www.hisawyer.com/yaro/schedules/gift_cards) ## Write to us [The contact form](https://www.yarostudios.com/help#write), or email info@yarostudios.com. ## Visit Yaro Studios, 76 Kent St, Brooklyn NY 11222 (Greenpoint, Brooklyn), one block from the G train. Email: info@yarostudios.com. Instagram: https://www.instagram.com/yarostudios/. Classes, workshops and events are booked on Sawyer: https://www.hisawyer.com/yaro/schedules. Parties, tours, membership and anything else go through the form at https://www.yarostudios.com/help.